Refund policy

Shipping & Cancellation Policy

  1. Order Cancellation Customers may request cancellation within 4 hours of placing an order. Once an order has been processed or shipped, cancellation may not be possible.

  2. Damaged or Incorrect Items If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery with clear photos or videos of the product and packaging. We will review the request and provide a replacement or refund where applicable.

  3. Returns Returns are accepted within 3 days of delivery only for:

  • Damaged products
  • Defective products
  • Incorrect products received

Return Conditions:

  • The item must be unused.
  • The item must be in its original packaging.
  • Proof of the issue (photos or videos) may be required.
  • Returns are not accepted for change of mind, incorrect orders placed by the customer, or normal wear and tear.

  1. Cash on Delivery (COD) COD orders may be verified by phone call or WhatsApp before shipment. Unverified orders may be cancelled.

  2. Shipping Orders are processed as quickly as possible. Delivery times may vary depending on location and courier service availability.